Done-for-you AI for med spas

Your clients don't book during office hours. So your AI works 24/7.

Med spa clients aren't booking out of necessity, they're booking out of desire, and desire is time-sensitive. They scroll Instagram at 11pm, see a result they want, hit your website. If nobody answers in the next few minutes, the impulse passes. They close the tab. "Later" never comes.

Med spas that respond within 5 minutes are 21× more likely to convert that inquiry. Most respond in 24 hours. By then the client has booked somewhere else.

40% of med spa bookings happen outside 9–5. We make sure you capture every one of them.

Try the Serenity demo Calculate my missed revenue

What we build

We build AI concierge agents for med spas and aesthetics clinics that are available at the exact moment your clients are ready. They answer treatment questions, explain pricing, walk clients through your menu, book consultations and treatments, and send follow-ups that bring clients back.

Booking lift3×More new consultations booked with AI responding to message vs without AI

No-show drop0%Reduction with automated multi-channel reminders

Speed window5 minResponse window where conversion is 21× higher than 30 min

Front-desk cost−70%Reported reduction in front-desk cost with AI virtual assistants

The booking gap costing med spas money

Three things that happen when a client acts on impulse and nobody's there.

She decided at midnight. Someone else was there.

Your client saw your before-and-after reel at 11pm. She opened your Instagram and sent a DM asking about Botox pricing and availability. She had booked an appointment at a clinic that replied first. Med spa and aesthetic clinic clients don't book during office hours — 40% of booking enquiries come in outside 9–5. Impulse decisions don't wait until morning. The window between a client seeing your content and acting on it is short. The window between acting on it and finding someone else is even shorter.

The Google reviews you should have by now

Your client left satisfied after her first Botox treatment. She intended to leave a review. Life got busy. The moment passed. Three weeks later she's forgotten. Your competitor has 200+ Google reviews and a 4.9 rating. You have 34 and a 4.6. Customers choose med spas based on reviews more than almost any other service category. Every 10 new reviews improves conversion rate by 2.8%. A one-star increase boosts conversions by 44%.

The client who loved her results and then went quiet

A med spa client who books Botox every three to four months is worth $1,500–$3,000 a year. When she doesn't hear from you for five months, she doesn't actively choose someone else, she just doesn't think to rebook. A personalised message that arrives at the right moment is all it takes. Without a systematic reactivation sequence, that client drifts silently and eventually finds a different clinic.

AI services for med spas

Three AI systems. Each closes one leak.

Service 01

AI Inbox & Booking

24/7 booking enquiries captured — web chat, WhatsApp, and email. Treatment questions answered and pricing communicated. Books directly into Mindbody, Jane App, or Vagaro. Never misses a late-night or Sunday enquiry from a client who acted on impulse.

Learn more →Service 02

Follow-up & Reviews

Post-treatment review requests sent automatically along with package upsell follow-ups. AI can also send no-show rebook sequences automatically and new client follow-up when they enquired but didn't book on first contact.

Learn more →Service 03

Client Reactivation

Clients not seen in 3–6 months get a personalised reactivation message. You can also setup seasonal treatment promotions, birthday messages, loyalty nudges. AI handles all replies and books the appointment.

Learn more →

Case studies

Real outcomes. Real numbers.

Case Study 01 · Miami, FL

Lumière Aesthetics

The problem: 3 injectors, 1 front desk. Missing 25–35% of inquiries during treatment hours. Instagram DMs unanswered for 4–6 hours. 23% no-show rate on $350 average. 28 Google reviews after 2 years. Reactivation done manually, occasionally.

What we built: Full four-system deployment — AI Booking Concierge (web + Instagram DM) + No-Show Reminder Automation (Mindbody-integrated) + Client Reactivation at 90/120/180 days + Automated Review Requests. Concierge trained on full menu, candidacy, pricing, provider specialties, and packages.

New consultation bookings up 67% in 90 days
No-show rate: 23% → 13% in 60 days
18 reactivated clients booked in first 45 days
74 Google reviews in 90 days · 4.1★ → 4.8★
Estimated additional monthly revenue: $12,400

Names anonymised at client request. Numbers are real.

The Missed Revenue Calculator

How much is your med spa losing to after-hours enquiries and lapsed clients?

Enter your numbers. Most owners are surprised by the result.

Your numbers

Adjust the inputs to match your business.

How many booking enquiries do you receive per week?25

What percentage come in outside business hours? (%)40%

What is your average treatment value? ($)

How many active clients do you have?

· 60% of after-hours enquiries go unanswered without automation · 18% lapse rate · 3 treatments a year for lapsed clients.

Recoverable med spa revenue

$137,550

From after-hours enquiries that go unanswered plus lapsed clients who haven't rebooked.

Pricing for med spas

What it costs — and what it pays back for aesthetics businesses

Most med spas are live for under $700/month. With an average treatment value of $300–$500, a single recovered booking per week covers the system.

Starter

$1,500 setup · $397/mo

AI Concierge & Booking only

For solo injectors and small spas. Every Instagram DM and web inquiry answered in under 5 minutes, 24/7.

Core

Full Back Office

Save $900

$3,600 setup · $997/mo

AI Inbox & Booking + Follow-up & Reviews + Customer Reactivation

For established spas ready to run intake, retention, reviews, and reactivation on autopilot.

Compare to a full-time front desk coordinator at $3,200–$4,500/mo in most US metros — who still can't answer DMs at midnight, and doesn't chase reviews. Our Core tier covers 24/7 booking, reminders, and reviews for roughly 20% of that cost.

See full pricing, all bundle options, and the tools cost explainer → Pricing page

See it work

Don't take our word for it. Touch it.

A working example, trained for a spa. Yours would be trained on your specific menu, providers, and booking flow.

Try a working example

Health and Wellness Assistant

Ask it about treatments, pricing, or availability — then try to book. The same system can be trained on your spa's exact menu, providers, and policies.

Open the live demo

Med Spa FAQ

Common questions from med spa owners.

Yes, within appropriate limits. The AI is trained on your menu including general candidacy, what a treatment involves, expected results, downtime, and pricing. Anything requiring clinical judgement — specific dosing, complex contraindications — is routed to your provider at the consultation.

Yes — Mindbody, Jane App, and Boulevard are all supported. The AI checks real availability, creates bookings, and sends confirmations directly through your existing system. If you use a different platform, tell us on the call and we'll confirm within 24 hours.

Yes. Instagram DM integration is available as a channel add-on. The AI responds in your brand voice, answers treatment questions, and directs clients to your booking flow. One of our most-requested channels for aesthetics businesses.

The upsell is contextual and conversational, not transactional. When a client books a HydraFacial the AI might mention a complementary add-on at the right moment — natural, not pushy. You control which suggestions are made and when.

Typical deployment is 7–14 days. We train it on your menu, providers, pricing, and brand voice, test it end-to-end with you, and tune it during the first two weeks of going live.

Ready to stop losing jobs to whoever replied first?

Book a 15-minute call. Leave knowing exactly what done-for-you AI looks like for your business.

Let's discuss AI solutions for your particular business and walk you through the costs including tool fees, and tell you honestly if it's the right fit. No pitch. No pressure. 15 minutes.

Book a free 15-min call

US & Canada only · Live in 5–7 days · Tool costs estimated before you commit